Gate Won't Close
Customer Issue: The sliding gate traveled a few inches and then stopped.
Our Solution: Since the motor was working normally, we inspected the hardware and revealed the track was bent. We straightened it, so that the wheels could pass freely.
New Gate Installation
Customer Issue: Ms. Mitchell had her mind set on a steel swing gate with a bell curve design and black powder coat finish.
Our Solution: Our measurements confirmed that a 12-foot gate would be a perfect fit. We installed it, securing the posts and using heavy-duty hinges.
DKS Opener Installation
Customer Issue: Mr. Brown wanted a reliable sliding gate opener from a reputable brand.
Our Solution: Based on our advice, the customer chose a DKS 9024 opener. We installed the motor unit, added the hardware and connected it to the gate. The programming of the controls took little time.
Gate Stuck Open
Customer Issue: The gate would not close with the remote control.
Our Solution: Our close inspection and testing revealed that the sliding gate safety sensors had failed, so we replaced them with a new FAAC 785152 set and cleared the area around them a bit to prevent blocking.
Swing Gate Repair
Customer Issue: The swing gate’s panels were uneven and were making strange noises during opening and closing.
Our Solution: We inspected the gate and found that the hinges were damaged. After repairing the welding, we tightened the bolts and applied grease for smooth performance.